ClearDoc is a mobile app published by Plainly Digital LLC (“we,” “us,” “our”) that lets you point your camera at a document and get a plain-English explanation. This privacy policy explains what data ClearDoc collects, how it is used, where it goes, and how to delete it.

What ClearDoc collects

When you use ClearDoc:

• Documents you scan: the photo you capture, plus the AI-generated summary, action items, and key fields extracted from it.
• Account data: a Firebase Authentication user ID. By default this is an anonymous ID — no email or name is required. If you sign in with email, we store your email address.
• Usage data: a count of scans you have performed, your subscription or scan-pack balance, and rate-limit counters used for abuse prevention.
• Crash and error data: anonymized crash reports if you opt into device diagnostics. We do not collect crash reports tied to your identity.

ClearDoc does not collect your contacts, location, microphone audio, calendar entries, advertising identifiers, or browsing history.

What ClearDoc sends to third parties

To provide the service, ClearDoc shares limited data with three providers:

• Anthropic — when you scan a document, the photo is sent to Anthropic’s Claude API for one-time processing. Per Anthropic’s Commercial Terms of Service, Anthropic does not retain API inputs or outputs for training, and processes inputs only to return the response.
• Google Firebase — Authentication, Firestore (database), and Cloud Functions are operated by Google. Firebase processes the photo and extracted text in transit and stores extracted data in your account until you delete it. Firebase data is encrypted in transit and at rest by Google.
• RevenueCat — handles subscription state and one-time purchases, in accordance with their privacy policy. RevenueCat receives a hashed user ID and the product purchased — not the contents of your scans.

Sensitive identifier redaction

Before scan results are stored or shown to you, ClearDoc applies a redaction step that masks obvious sensitive identifiers found in extracted text — full Social Security Numbers, full credit card numbers, driver’s license numbers, and passport numbers. The redaction is automatic and best-effort. You should still treat your stored scans as sensitive and avoid scanning highly confidential government documents whose redaction we cannot guarantee.

Anonymous-account orphan-data risk

If you use ClearDoc anonymously and then uninstall the app or sign out without first deleting your account, the anonymous user ID becomes unreachable. Your scans remain in our database, encrypted at rest, but you will not be able to log back in to recover or delete them. We retain unreachable anonymous data for 12 months and then purge it on a rolling schedule.

If you want to be able to recover your data on a new device, sign in with email instead of using the anonymous flow.

Account deletion

You can delete your account at any time from Settings → Delete account inside the ClearDoc app. Deletion permanently removes your Firebase Auth record and all stored scans within 30 days. Backup copies are purged as they age out (typically within an additional 30 days).

You may also email apps@plainlydigital.com to request deletion if the in-app flow does not work for you.

AI disclosure

ClearDoc uses the Claude AI model from Anthropic to read documents and produce summaries. AI is fallible. ClearDoc’s output is not legal, medical, tax, or financial advice. Always verify any important detail with a qualified professional before acting on it.

Children

ClearDoc is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have done so, please contact us and we will delete the data.

Your rights

If you reside in the EU/EEA, the UK, California, or any other jurisdiction with similar privacy rights, you have the right to access, correct, delete, or port your data, and to object to certain processing. Email apps@plainlydigital.com and we will respond within 30 days. We do not sell or “share” personal information for cross-context behavioral advertising.

Changes

We will update this policy from time to time. Material changes will be flagged at the top of the page and a revised effective date posted.

Contact

apps@plainlydigital.com

Plainly Digital LLC, Tennessee, United States.

Governing law

This policy is governed by the laws of the State of Tennessee, without regard to its conflict-of-law principles.